Contents
This Privacy Policy describes how Horsewood ("we," "us," or "our") collects, uses, and shares information about you when you visit our website or purchase our products. By using our site, you agree to the practices described in this policy.
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and billing/shipping address when you place an order
- Payment information processed securely by our payment processor
- Communications you send us (emails, support requests)
We also automatically collect certain information when you visit our site, such as your IP address, browser type, pages visited, and time spent on pages.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and receipts
- Respond to your questions and provide customer support
- Send promotional communications (you may opt out at any time)
- Improve our website and product offerings
- Comply with legal obligations
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your payment information is encrypted and processed by our secure payment processor. We do not store your full credit card details on our servers.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Opt out of marketing communications at any time
- Lodge a complaint with a data protection authority
To exercise these rights, please contact us using the information below.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Horsewood
Email: support@Horsewood